Who we are

Our website address is: https://www.cherrytreeholistic.com

This privacy policy will explain how “We” (or “Us”, or “Our”, or “Cherry Tree Holistic” use the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
• Regulatory Disclosure

What data do we collect?

We collect the following data:

• None, unless you submit data via our contact form, in which case it is whatever information you submit, along with your e-mail address. Please do not submit any information you are not happy to share with us, and for us to store on our servers.
• Our hosting providers may collect information such as your IP address. Their privacy policies are here https://blinkweb.co.uk/privacy-policy/.
• We may collect other server side logs to support performance monitoring and optimisation of our site, and to help protect against malicious activity. This includes use of Google reCaptcha
• At the time of writing, we do not use data tracking, beyond that necessary protect against malicious site abuse and spam.

How do we collect your data?

You directly provide Us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• If you submit data using Contact Forms on our site.
• Complete client consultation form.

We may also receive your data indirectly from the following sources:

• We do not have any other sources at present

How will we use your data?

We collect your data so that we can:

• Contact you, in response to your contact with Us, or comments on our comments board.

Our hosting and proxy service providers may collect information such as IP address an/or user agent when you are browsing this site.

Should you we add contact form, any information You provide Us using the contact form will be stored on our e-mail services.

We do not share information with third party organisations, aside from where information is collected by our hosting providers, or e-mail service providers, as detailed above.

How do we store your data?

We securely stores your data at on our servers, and on our own machines within the UK. Additional host, IP and behavioural data may be captured by our hosting and/or proxy service providers for the purposes of protecting against malicious activity including cyber attack, performance monitoring, and optimisation.

We will keep your data (such as e-mail addresses, and other information you provide to Us) for approximately 7 years after the last treatment for adults, or for children to the age of 25 (or 26 if they are 17 at the time of their last treatment), or less. Once this time period has expired, we will delete your data by manual deletion.

Marketing

We would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Us from contacting you for marketing purposes. In this event We will remove you from our list of contacts.

If you no longer wish to be contacted for marketing purposes, please e-mail us at privacy@cherrytreeholistic.com

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that We correct any information you believe is inaccurate. You also have the right to request Us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that We erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that We restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that We transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@cherrytreeholistic.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit www.allaboutcookies.org, and ICO Guidance on Cookies.

How do we use cookies?

We only use essential cookies to protect our site against malicious activity & abuse.

What types of cookies do we use?

There are a number of different types of cookies used by websites. However, we only use essential cookies. We use these cookies to help protect our website from abuse and malicious activity.

How to manage cookies

You can set your browser not to accept cookies, and you may also remove cookies from your browser using instructions provided by the browser. However you may find some website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 July 2025.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@cherrytreeholistic.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.: https://ico.org.uk/

Our website address is: https://www.cherrytreeholistic.com

Regulatory disclosure requirements

Should we be required by regulatory reasons, or court order, to disclose information which We have captured about You in order to comply with a lawful order or regulatory requirement, we will do so.